Returns Policy

If you change your mind about your purchase, please return the unused goods to our fulfilment warehouse in China or USA with the original receipt within 7 days, and we will offer you an exchange, credit or refund. The return postage is paid by you. Please contact our customer support email at This email address is being protected from spambots. You need JavaScript enabled to view it. prior to sending any items back so we can provide the appropriate returns address. This does not affect your legal rights.


Warranty
KirbEBikes warranties its products for a period of 12 months.
If you believe your product to be faulty then please contact our customer support team at This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss a warranty claim.